Our team is dedicated to providing unparalleled service to all of our customers. Our experienced professionals are passionate about creating exceptional experiences and ensuring each homeowner, guest and tenant is handled with care. From our leadership to our specialized teams, we are committed to making property ownership a seamless experience and guest stays truly memorable.
Leadership
Todd Nathan, Founder/CEO
Todd Nathan is the founder and leader of Rent On Your Terms. With years of experience in the real estate industry, Todd founded the company to provide a transparent and customer-centric approach to property management. His leadership and commitment to excellence have been instrumental in shaping the company’s success.
Laura Rios, Operations Coordinator
Laura Rios is responsible for day-to-day coordination within our various teams, partners and vendors. Her expertise in property management combined with her organizational skills, makes her an incredible asset to the company.
Aaron Dominic, Guest Experience Lead
Aaron Dominic is responsible for overseeing our Guest Experience Team, including guest communications, handling reservations, creating standard operating procedures, and striving for five star guest reviews.
Juan Navarro, Field Operations Lead
Juan Navarro is responsible for overseeing our Field Operations Team, encompassing all on-site activities related to maintaining the property, repairs and preventative measures.
Paulina Suarez, Property Care Manager/Inspector
Paulina Suarez is responsible for ensuring quality control at all of our properties at move-in and move-out which includes overseeing our cleaning, laundry, and quality of work through repairs.
Josefina Torres, Laundry Coordinator
Josefina Torres is responsible for quality control over our laundry and linens and ensuring that they are perfect prior to every guest arrival. She also ensures that each property is perfectly kitted with the appropriate linens and amenities to provide the best guest experience.
Guest Experience Team
Our Guest Experience Team is dedicated to ensuring that every guest enjoys a seamless and memorable stay. From handling reservations to addressing inquiries and offering concierge services, this team is the backbone of our commitment to outstanding hospitality.
How They Support Our Customers: Our Guest Experience Team acts as the first point of contact for guests, offering support and personalized attention to ensure each stay is special. Their dedication to hospitality and attention to detail ensures that guests feel welcomed and cared for throughout their time with us.
Field Ops Team
Our Field Ops Team is essential to maintaining the highest standards of our properties. From housekeeping to maintenance, this team works tirelessly behind the scenes to ensure that every property is immaculate, safe, and ready for our guests and tenants.
What They Do:
- Housekeeping: The team ensures that all properties are kept in pristine condition, providing regular cleaning services and maintaining an impeccable level of cleanliness.
- Maintenance: Field Ops handles routine maintenance of our rental properties.
